Cancellation policy
Subscriptions
When you purchase a subscription, you authorize recurring charges and deliveries at the frequency selected at checkout. Your payment method will be charged automatically for each scheduled subscription order unless the subscription is canceled before that order is processed.
You may cancel your subscription through the subscription management portal linked in your account and subscription emails. Cancellation stops future subscription orders only.
Cancellations must be completed before the next scheduled order is processed. Once a subscription order has been processed and payment has been charged, canceling the subscription does not cancel or refund that order. Processed subscription orders are final and will be fulfilled as scheduled, except where otherwise required by law.
Canceling your subscription does not retroactively cancel an order that has already been created, processed, or charged.
After a subscription is successfully canceled, no additional recurring orders will be processed unless the subscription is later reactivated.
For questions or assistance accessing your subscription, please contact us before your next scheduled processing date.