They change every month. See this month's flavors here. Each one also comes gluten-free. They drop Saturdays at 10am Mountain Time.

Every Saturday at 10am Mountain Time. They often sell out fast, so be on the site right at 10am and subscribed to texts. Between drops, everything shows sold out.

Some phone providers block marketing text messages. Text “UNSTOP” to (833) 366-3480 and it should fix it.

No. Your cookies are only yours once checkout is done and you get an order confirmation. To check out faster, log in before the drop with your address and card saved, and use Shop Pay, Apple Pay or Google Pay.

You're all set once you see the confirmation page and get an order confirmation email. If your bank shows a charge but you didn't get the email, check your spam folder, then email us at support@beththebakerr.com before you order again.

All major credit and debit cards, PayPal, Shop Pay, Apple Pay and Google Pay.

Check the spelling and the end date. Only one code works per order. Still stuck? Email us at support@beththebakerr.com with the code and we'll take a look.

We bake fresh and ship once a week, on Mondays.

• Saturday drop orders ship that Monday.
• Sunday Misfits orders ship the next day, Monday.
• Party Packs and Build Your Own boxes ordered Monday to Friday ship the following Monday.
• Monthly Cookie Club first boxes ship 1 to 2 weeks after you sign up.

Most orders arrive 1 to 4 business days after they ship. You'll get a tracking link by email when it ships. Holiday breaks change these dates. See our full Shipping Policy.

Yes. We're closed November 24th to 30th and December 22nd to January 1st. If your box would normally ship during one of those weeks, it ships Monday, December 7th or Monday, January 4th instead.

Email us at support@beththebakerr.com with your order number as soon as you can.

• Address: we can fix it until Saturday night (Mountain Time), before the label is made. Apple Pay and Shop Pay fill in your saved address, so double check it before you pay.
• Gluten-free vs regular: we can switch it only if the other one is in stock. If not, we'll cancel and refund it.

• Check around your door, with neighbors and your building's mailroom. UPS sometimes marks a box delivered early, so give it until the end of the next day.
• If UPS couldn't leave it, it may be at a UPS Access Point (like a store or locker). Your tracking link shows where. Bring a photo ID, and pick it up soon because they only hold it a few days.
• Still missing? Email us at support@beththebakerr.com with your order number and we'll file a claim with UPS.

Email us at support@beththebakerr.com with your order number and a photo of what you got. If you email us before Friday at 10pm Mountain Time, your replacement usually ships that Monday. After that, it ships the following Monday.

The lower 48 United States only. We don't ship to Alaska, Hawaii, Canada or other countries right now.

Orders with the same shipping details may be combined automatically. Additional changes may be possible by emailing us at support@beththebakerr.com. Please include your order numbers.

• Party Packs: six-packs of any flavor, 4 to 8 six-packs in one box. Order Party Packs.
• Build Your Own: pick any mix of flavors, one cookie at a time, in a box of 6 to 48. Build your box.

Order either one Monday to Friday, and we bake them fresh and ship them the following Monday.

Each address needs its own order. For big or corporate orders, email us at support@beththebakerr.com.

Every cookie lists what it may contain under "May contain" on its page. We bake everything in one kitchen that uses peanuts, tree nuts, milk, eggs, wheat and soy, so we can't promise any cookie is free of them, and we can't leave ingredients out.

We bake in a shared commercial kitchen where wheat flour is also used, so we can’t guarantee our GF cookies are 100% gluten-free. However, we follow strict food safety practices, use our own gluten-free flour blend, and bake GF on a separate day from our regular cookies.

If you have celiac disease or a severe gluten allergy, please use your best judgment.

We don't make sugar-free cookies.

When Mystery Misfits are available, we announce them by text on Sundays around 6:30pm Mountain Time, so make sure you’re subscribed!

• Room temperature: keep them in their sealed bag. They're best within 5 to 7 days of the ship date.
• Freezer: freeze them in their sealed bag for up to 3 months.
• To warm them up: bake at 300 to 350°F for a few minutes for the best texture, or microwave for 10 to 15 seconds for a softer cookie.
• From frozen: toast them straight from the freezer, or let them thaw first and warm them up as above.

The easiest way is from your order page. Open your order and click “Write a review” next to the item. If you don’t see it right away, expand the "Order summary" section.

You can access your orders by logging into your account.

The Monthly Cookie Club is our cookie subscription box. Every four weeks, you'll get a box of six extra-large cookies in six different flavors, always a mix of fan favorites and seasonal drops you might not catch otherwise.

See the Monthly Cookie Club page. There's a list for new sign-ups and one for current members. We pick the flavors, so we can't leave any out for allergies or preferences. Flavors may sometimes be swapped.

Your first box is never pulled from this week's cookies. We bake it fresh for you the following weekend and ship it that Monday, so expect it 1 to 2 weeks after you sign up.

After that, a fresh box ships every four weeks, always on a Monday. You'll get tracking by email each time.

Log in to your account to skip, pause, or cancel, or to update your address or payment method. Your card is charged the Friday before each box ships, so make changes before then. A box that's already been charged can't be canceled or refunded. If a payment doesn't go through, update your card in your account. Your box ships once it does.

Email us at support@beththebakerr.com from your old email and tell us the new one. We'll update it for you.