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Cookie drops happen every Saturday at 10am Mountain Time! We release a limited batch of flavors, and once they sell out, they’re gone. For the best chance, be on the site right at 10am and make sure you’re subscribed to texts.

We do small-batch cookie drops by design. Everything is baked fresh, quantities are limited, and demand is high. Cookie drops happen every Saturday at 10am Mountain Time. Until then, everything is sold out!

Special orders are placed directly through our Special Order Cookies product page. If special orders are available, that page will let you choose your options and place your order without emailing us first. If special orders aren’t currently available, the page will say sold out.

Orders with the same shipping details will be automatically combined as soon as they are placed. Other orders can be combined up until 12pm Mountain Time on drop days. If it’s currently before 12pm Mountain Time and you need new orders combined, email us as soon as possible and we’ll do our best to help. After 12pm, changes are no longer possible.

If an order is returned to us, it’s usually due to an incorrect or incomplete address entered at checkout. We ship using the exact address provided, and once a package is with UPS, we can’t reroute it.

Because our cookies are perishable, returned orders can’t be reshipped or refunded. A new order (with new shipping) is required to receive freshly baked cookies.

For more information, please see our Shipping Policy.

If you’ve reviewed the info above and still need help, you can reach out below. Please include your order number if you have one.

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